PCMC Smart Sarathi 1.6.2

PCMC Smart Sarathi

PCMC Smart Sarathi is an initiative of Pimpri Chinchwad Smart City Corporation Ltd. in collaboration with Pimpri Chinchwad Municipal Corporation (PCMC), with the goal of establishing a sustainable two-way citizen engagement platform. This initiative is geared towards empowering every resident of PCMC by fostering stronger connections with the municipal corporation. PCMC envisions transitioning towards a 'One City, One Application' approach to streamline all its services and facilities onto mobile and computer interfaces through the citizen engagement program platform. The platform boasts an extensive social media presence across various platforms such as Facebook, Twitter, Instagram, YouTube, among others.

The following features highlight the functionality of PCMC Smart Sarathi:

• Payment of various taxes like Property Tax and Water Tax
• Application for certificates such as Birth and Death certificates
• Logging and Tracking of complaints
• Access to information about PCMC schemes and facilities
• Regular PCMC Updates
• List of nearby emergency facilities and contact details, including PCMC officers' contact list
• Communication channels with PCMC through various media sources
• Area-specific targeted SMS, E-Mails, and Push notifications
• Information on Events in PCMC and News updates
• Publishing Articles and Blogs with contributions from various authors
• E-Commerce services tailored for merchants
• Opinion polls organized by PCMC

PCMC aims to consolidate all its services within the PCMC Smart Sarathi mobile application in the future. This platform will serve as a comprehensive multi-channel single window system for all sectors of society to facilitate responsive governance, facilitating closer collaboration between Pimpri Chinchwad Municipal Corporation and its citizens. The overarching goal of this project is to transition towards a digital citizenship model.